Since launching my site online my sales have doubled because people now can see what I have to offer. Thanks HostingShip for keeping me online all the time.

The Siddhartha
www.thesiddhartha.com

How soon will my account be activated?

We know that you want to get started with your account right away, therefore your account will be activated within 6 business hours and will be accessible through FTP as soon as you receive your confirmation email. It will take the Global Domain Name Servers approx. 24 to 48 hours before you can access your domain in a browser.

Do you offer a money back guarantee?

We not only offer a money back guarantee, we offer the best money back guarantee found anywhere. We are so confident in the service we provide, we offer a 30 day, unconditional, money back guarantee. If our service is not everything you expected and more, we will refund 100% of your subscription price and setup fees. Signup with absolutely no risk!
Will you advertise on my website?

We offer premium hosting and will only advertise on your website with your permission. However, if you have chosen our FREE account then you must have a link to our site at the bottom of ever page. Iif using the account for email only, then you must put a link to us at the bottom of your signature. It is advantageous for you to have our link on your site as it will increase search engine ranking.
Do your servers have battery backups and generators?

Each server is protected by an uninterruptible power supply system. In the rare case of a power outage, auto-start generators will take over and supply all necessary power to the servers. This system assures your website is always up and running, regardless of power conditions.
Do you maintain website backups?

We maintain full account backups. This includes all files, email accounts, and data bases. In the rare event of a hard drive failure, we can instantly restore your entire account. While hard drives rarely fail, we prepare for the worst, which assures your hard work is never lost.
What is your uptime?

We don't just claim to run over 99.9% uptime, we guarantee it. If your server is not up 99.9% of the month, you will be refunded for any downtime that occured on a pro-rated basis. However, don't expect to ever invoke this guarantee, extended downtime is extremely rare.
Can I host multiple domains on one account?

Initially, you can only host 1 domain on your account. Depending on your hosting plan you will be given access to additional domains as per the limit on your account. Each addon domain includes unlimited email, MySQL, sub-domains, and everything else!
Can I upgrade my plan at a later date?

We offer the flexibility of allowing clients to upgrade plans at anytime. The cost of upgrading will be pro-rated and you will never be charged any additional fees. This way, your account can meet the demands of your website, as it expands and or increases traffic.
Do you offer a lifetime price lock guarantee?

When you signup, we guarantee that your price will never increase and your benefits will never decrease. Your original price will remain locked for as long as you stay with us. Thats right, we not only say that your rate will never increase, we guarantee it in writing!

** This does not apply to the FREE account, howver we will notify you in advance if your price changes.
Do I have to register my domain with you?

We offer domain registration, but you do not have to register your domain with us. We can host any domain, with any registrar. We encourage you to register your domain with whom you choose. However, it is always advantageous to register with us as it keeps things simple.
Can you host international domains?

We can host any domain, of any country. Thats right, we can host any and all domain names. Yes, this includes domains with any and all TLD's. If you do not know what a TLD is, an example would be the ".com" or ".net" part of a domain name. There's not a domain that we can't host!
Can I use my own CGI and PHP scripts?

While we do provide many pre-installed scripts, you can still upload any of your own scripts. You can purchase scripts from many online developers or write your own. Regardless, you can upload any scripts that you may own. However, most popular scripts are pre-installed! Checkout What is Fantastico Here


 
5000 Double Sided
Full Colour
Glossy or Matte
Only $199
Hosting Ship leads by example through investing heavily into technology to ensure all our clients are guaranteed a 99.9% uptime. We know what it is to own a business online and how to rocket it to success and we'll be there to support your growing efforts.
Douglas Fraser (CEO)
Please visit our advanced
support
page for all technical inquiries.
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